CLAIMS COACHING
Claims Coaching is available whether Litmus placed your policy or not.
We help you read the policy, organize the timeline, identify missing documents, and prepare focused questions for the carrier.
Begin with a focused intake. We review the situation and available documents, clarify the immediate decisions, then help you prepare for the next carrier conversation. Scope and fees, if any, are confirmed before work begins.
Come before filing, after a loss has been reported, when the process has stalled, or when a payment or coverage decision is difficult to understand.
Claims Coaching provides practical insurance education and organizational support. Litmus does not act as your attorney, engineer, accountant, contractor, or public adjuster through this service. When the situation calls for one of those professionals, we will say so.
IN THEIR WORDS
“We didn’t need a public adjuster—we just needed guidance.”
“Thank you for making an expert available to us.”
“It was such a comfort to talk to someone who had our best interests in mind and wasn’t trying to sell us something. We’re eternally grateful.”
START A CONVERSATION
Tell us what happened, where the claim stands, and the immediate question you need help answering.